FAQS

Learn more about Quail Hollow Financial Services, a Charlotte-based mortgage broker serving North and South Carolina since 2001.

Everything You Need to Know Before You Apply

Frequently Asked Questions

Refinancing can lower your monthly payments, even if the rate drops by just 1%. Your savings depend on the new rate, closing costs, and how long you plan to stay in your home. We can help you calculate your break-even point.

If you plan to stay in the home long-term, paying points can reduce your monthly payment. For short-term stays, the savings may not justify the upfront cost. We can help you do a break-even analysis.

Locking your rate protects you from market changes during the loan process, usually for 30–60 days. It ensures you get the rate you were quoted at the time of the lock.

Lenders review your credit score, history, and debt levels. Your score helps determine loan approval and rate. FICO scores range from 300–850.

An appraisal is a professional estimate of a property’s value, required by lenders to ensure the loan amount aligns with the home’s worth.

Points are upfront fees paid to reduce your loan’s interest rate. One point equals 1% of the loan amount. They can help lower long-term costs but should be considered based on your goals.

APR stands for Annual Percentage Rate. It includes your interest rate and additional loan-related costs, offering a more accurate picture of your loan’s total cost.

Typically, you’ll need income verification, bank statements, ID, and property info. Additional documents may be required based on your financial situation.

Pay bills on time, reduce your debt, and avoid new credit inquiries. Over time, these actions can significantly improve your credit standing.

PMI is required for conventional loans with less than 20% down. It protects the lender if you default and can be avoided with higher down payments or loan alternatives.

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